Collection Services

Due to our many years of experience in the industry we have good contacts to the many different collection companies, not just to the collection departments of the credit insurers but also to other independant collections specialists. According to the industry, type of customer, region, product, claim amount, number of invoices, etc, in B2B or B2C areas we will find the suitable partner for you.

Collection services are nowadays integrated in most trade credt insurance policies. But, for companies, who due to whatever reason, do not have a trade credit insurance, collections can be very interesting.

With the right collections services concept the customer-supplier relationship remains unaffected and you also free up your personnel. Even at the end of the credit management process people are the focus. Sought after is discretion and tact. Collection services can stabilize the customer-supplier relationship.  Analyses have shown that the use of collection services do not damage, in most cases, the relationships with debtors.

First of all, it is important to analyse and to understand the needs of the customer, so that the suitable services and the suitable service provider can be found. We know the market, the providers, and the solutions.

The older the receivables become, the riskier they become. The tailor-made agreement of services is crucial for each respective measure. These services can already be used very early, for example before the first warning. Whether a White Label Letter Service, a professional arrears service in your corporate design or also a professional or customized telephone arrears service. Various service providers can be offered and outsourced for you. In this manner you can increase your liquidity and the intrinsic value of your receivables, and you will free up your personnel.

We will develop individual concepts for you with direct contact partners at the collection agencies. Thereby we will create many benefits for your company:

  • Increased liquidity
  • Decrease in write-offs
  • Reduction of payments received
  • Reduction of processing time
  • You can concentrate on our core business
  • Increased customer satisfaction
  • Less payment defaults